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Salary : $74,218.68 - $94,724.04 Annually

Location : City of Benicia, CA

Job Type : Full Time

Job Number : 25 / 26 #1

Department : Police

Opening Date : 07 / 31 / 2025

Closing Date : 12 / 31 / 2025 5 : 00 PM Pacific

Definition

Public Safety Dispatcher - Entry / Academy Enrolled / Graduate & Non-Lateral

Base Salary : Up to $90,213.36 annually

Additional compensation not included in base salary :

Certificate Pay

Solo Dispatcher Pay

On-Call Pay

Shift Differential (5% and 7%)

Uniform Allowance

Additional Benefits Include :

On-duty workout program

Access to treadmill at active workstations

Choice of personal equipment (e.g., headset)

Casual uniform option

Education reimbursement program

And much more!

The City of Benicia is currently accepting applications for the position of Public Safety Dispatcher to establish an eligibility list for future vacancies.

Preference will be given to candidates who meet one or more of the following qualifications :

• 1. Recent experience in 911 emergency communications dispatching for a POST-certified agency;

2. Completion of (or current enrollment in) the POST Basic Dispatch Course; or

3. A POST Dispatcher written exam T-score of 53 or higher, issued within the past two years.

While we welcome applications from entry-level candidates who have not yet taken the POST Dispatcher written exam, priority will be given to those who meet one or more of the criteria listed above.

Important Notes :

If you are currently employed as a dispatcher with another law enforcement agency in California, please apply under our Lateral job posting.

All applicants must submit a valid typing certificate verifying a minimum of 35 words per minute at the time of application.

Online typing certificates will not be accepted.

Additional information about where to complete a typing test is provided at the end of this job announcement.

If you have any questions about the Public Safety Dispatcher position, please contact Sarah Patchin at (707) 746-4743.

Distinguishing Characteristics

Under general supervision, receives 911 emergency and routine calls for service from the public, monitors radio traffic and dispatches Police and Fire units, processes and files crime reports, arrest reports, and other Police Department documents, and performs other related tasks as required.

The Public Safety Dispatcher is assigned to the Communications Center within the Police Department to receive requests for Police and Fire assistance and take appropriate action.

Representative Duties / Qualifications

The representative duties listed include essential and marginal functions that vary by position. Individuals with disabilities will be considered for placement into positions in this class based upon an assessment of the essential functions of the particular position.

Duties may include, but are not limited to, the following :

QUALIFICATIONS : Knowledge of :

Ability to :

EXPERIENCE AND EDUCATION :

Any combination of experience and education that could likely provide the required knowledge and ability would be qualifying. A typical way to obtain the knowledge and experience would be :

Education :

Experience :

LICENSE OR CERTIFICATE :

SPECIAL REQUIREMENTS

REQUIREMENTS TO BE CONSIDERED A LATERAL CANDIDATE :

Supplemental Information

APPLICATION PROCESS :

IMPORTANT INFORMATION REGARDING TYPING CERTIFICATES

SELECTION PROCESS :

To provide us with an opportunity to evaluate your background, responses to the Supplemental Questions are required in addition to your application. The information you provide will be used to determine your eligibility to continue in the selection process for this position. All work experience that is described or included in your supplemental responses(s) should have occurred during employment of one / more of the Employers you listed in the "Work Experience" section of your application. If not, you will need to provide additional information as to where / how you received that experience.

Please carefully read the following question and indicate your understanding. I understand that I MUST submit copies of the required certification(s) along with my application, or to the Human Resources Department, by the closing date. Failure to submit copies of the required certifications by the deadline may result in disqualification of my application.

Which best describes your highest level of education?

This position requires a valid California Driver's License. Do you possess a valid California Driver's License or, if not, do you understand you will be required to obtain one prior to being hired?

This position requires me to work days, nights, weekends, holidays, and overtime as needed.

Are you CURRENTLY employed as a Public Safety Dispatcher at a Peace Officer Standards and Training (POST) agency?

Please select your number of years of public safety dispatching experience working at a Peace Officer Standards and Training (POST) agency.

Do you type at a rate of 35WPM or better? If yes, you must submit your typing certificate issued within the last 2 years from an agency, not a website. (see job posting for typing certificate requirements and instructions. You can submit your certificate by attaching it to your application or by submitting it to the Human Resources Department by the closing date.)

Have you completed the POST Public Safety Dispatcher's Basic Course? (If yes, you must submit a copy of your certificate of completion by attaching it to your application, or by submitting it to the Human Resources Department by the closing date.)

Do you possess the POST Public Safety Dispatcher Certificate? (If yes, please submit a copy of your certificate by attaching it to your application, or by submitting it to the Human Resources Department by the closing date.)Please note that this certificate must be issued directly from POST and is NOT the same certificate that you receive upon completion of the POST Public Safety Dispatchers' Basic Course.)

If you answered "Yes" to either question #9 or question #10, you are not required to have a valid T-Score and can select "N / A" for your answer to this question. For all other candidates : Have you successfully passed the POST Entry-level Dispatcher exam with a T-Score of 53 or higher within the last 24 months? If yes, and you submit proof of that by attaching it to your application or by submitting it to the Human Resources Department by the closing date, you may be eligible to have the written examination waived.

Do you certify that the information and statements made in connection with this application and supplemental questionnaire are complete and true to the best of your knowledge? Please note that intentional misrepresentation of your qualifications will be grounds for disqualification from this selection process and / or removal from the eligibility list.

Required Question